Testing Print Ads
April 24th, 2019

It’s Simple To A/B Test Print Campaigns With Call Tracking

The digital age made a marketer’s life much easier in terms of tracking return. Today’s digital marketers can adjust campaigns on the fly based on the data gathered. Print advertising is a slower switch but call tracking gives you the ability to find out which campaigns prove effective.

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April 10th, 2019

Maintaining Positivity On Inbound Customer Service Calls

From the agent to the call center, customer satisfaction is a concerted effort. Leaving customers with a positive experience is important, find out how agents can create that experience and learn how the call center plays a role in the customer satisfaction experience.

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March 27th, 2019

How Are Spam Calls Affecting Your Business?

Spam calls are a nuisance when they hit your personal phone. It’s a different story when spammers block up your company’s phone lines, though. Do you know how to keep these numbers from reaching your business lines?

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March 13th, 2019

Why An Old IVR With Robotic Voice Could Be Ruining Your Conversion Rate

Upgrading from an IVR with robotic voice can have a dramatic impact on your sales conversions. Aside from being friendlier, a modern IVR can offer benefits you may not have thought about yet.

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February 27th, 2019

How Much Call Tracking Does Your Company Need?

Call tracking isn’t a single-lane solution. There are multiple levels, each with their own capabilities and tailored for specific business needs. If you’re trying to decide which level of call tracking to start out with, ask yourself these five questions.

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