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The healthcare industry loses roughly $150 billion a year on missed appointments alone. Call tracking helps you track down those calls, and get better data on the calls you answer. Whether you manage your phones in-house or outsource to an answering service, call tracking is sure to increase your insights. Find out what your practice is missing without call tracking.
The biggest benefit of a vanity number is how easy it is for customers to remember it by heart and you later. The downside is your inability to use call tracking to find out where your customers found your number. Which option is best for you?
Call tracking comes in various shapes and sizes. One feature you need to make sure you have is Dynamic Number Insertion (DNI). Find out how this feature is key to getting the data you need and tracking KPIs deeper.
Call tracking requires the use of multiple phone numbers. Google and customers want to see consistency, however. What can you do to satisfy everyone? The solution is a dynamic number insertion system. Find out how this feature keeps everyone happy and lets you track calls like a pro.
Call tracking isn’t a single-lane solution. There are multiple levels, each with their own capabilities and tailored for specific business needs. If you’re trying to decide which level of call tracking to start out with, ask yourself these five questions.
