Why An Old IVR With Robotic Voice Could Be Ruining Your Conversion Rate

March 13th, 2019

Upgrading from an IVR with robotic voice can have a dramatic impact on your sales conversions. Aside from being friendlier, a modern IVR can offer benefits you may not have thought about yet.

Read More

How Much Call Tracking Does Your Company Need?

February 27th, 2019

Call tracking isn’t a single-lane solution. There are multiple levels, each with their own capabilities and tailored for specific business needs. If you’re trying to decide which level of call tracking to start out with, ask yourself these five questions.

Read More
freelancer call routing

How To Manage Your On-Call Employees With Call Tracking

February 13th, 2019

Business models continue changing every year. The freelance economy is taking the world by storm with thousands of employees working from home. If you run a call center, how can you use this part-time, remote workforce to your advantage?

Read More

How to Optimize Your Facebook Ads With Call Tracking

January 30th, 2019

Your Facebook advertisements could be losing out on crucial data that could be used to improve their engagement. Find out how call tracking can add more to your Facebook campaigns.

Read More

Free Port In and Out: How Easy Is It?

January 16th, 2019

A familiar phone number carries a lot of confidence with it. Read about the ease of carrying contact details with you as you upgrade your telephone systems through time.

Read More